Returns & Exchanges
At BKIND, we want you to love your skincare routine as much as we do. If a product isn't the right fit for your skin, we offer a 30-day return policy for most items in their original, unused condition.
Check Eligibility
Ensure your items are unopened, unused, and within the 30-day window from the date of delivery to qualify for a full refund.
Initiate Your Request
Contact our support team with your order number and a brief explanation of why you would like to return the product to receive a return authorization.
Pack and Ship
Securely pack the items in their original packaging and use the provided prepaid shipping label to send the package back to our warehouse.
Receive Refund
Once our team inspects the returned items, we will process your refund back to your original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing